Hello! I’m Jack.

I’m a product designer with 7 years of experience. Data-driven and human-centred, my design work has helped websites, apps and games to reach their full potential.

See my work

Past Clients

Services

I’m a jack of all trades, and a master of some.
Here are my recent areas of focus.

UI Design

I’ve been designing for responsive web, iOS and Android for over 7 years. Put simply; I love UI.

Illustration

From doodling in the margins to illustrating key visuals, I’m pretty handy with a pencil and pad.

Accessibility

I consider accessibility from the beginning of a customer journey to the very end, making sure every single page works for every single person.

Recent Work

Get Help

In 2020, I helped customers find what they needed in the new My Telstra app.

Telstra
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Digital Assisted Experience

We introduced the ability to request a call back, as well as a raft of other native problem-solving experiences.

Telstra
See Project

Speed Test

Slow internet? Fast results. We helped users test their network, then diagnose and troubleshoot the problem.

Telstra
See Project

Connected Devices

We created a user-friendly overview of all the devices in a customer’s network, easily accessed through the app.

Telstra
See Project

Telstra PIN

We let customers update their personal details easily and securely, turning a pain point into a point of pride.

Telstra
See Project

Plan Finder

We relieved the stress of choosing a plan by offering users an easy-to-use questionnaire.

Telstra
See Project

Previous Work

NuWe

I helped NuWe, an Australian ridesharing company, create a new app to take on Uber.

See Project

Qantas

Over several years at Qantas, I was responsible for optimising existing experiences and helping new ideas take flight. 

See Project

Plan Tracker

I helped create Plan Tracker, an accessibility-focused app for managing NDIS budgets, providers and appointments.

See Project